This Privacy Policy explains how Let Me Check ("Let Me Check," "we," "us," or "our") collects, uses, and shares information when you use the Let Me Check mobile app and website (the "Service"). By using the Service, you agree to this Policy.
Let Me Check connects Seekers (people who request a live video of a place) with Scouts (people nearby who film that place). Because the Service involves real-time location and video, we take privacy seriously and explain our practices in plain language below.
1. Information We Collect
Information you give us
- Account details — when you sign in with Apple, Google, or your phone number, we receive your name and/or email address and/or mobile number to create and secure your account.
- Scout payout & identity information — if you become a Scout, our payments partner (Stripe) collects the information needed to pay you and to meet legal requirements, which may include your legal name, date of birth, bank/debit details, and government identification. This verification is handled by Stripe; we do not store your full ID or bank numbers.
- Content you create — the short video clips Scouts film, and any ratings, reports, or messages you submit.
Information collected automatically
- Location — with your permission, we collect your device's GPS location. Seekers' chosen locations are used to dispatch a nearby Scout; Scouts' locations are used to match them to nearby requests and to confirm a clip was filmed at the right place. You can turn off location permission in your device settings, but core features will not work without it.
- Camera & microphone — used only while a Scout is actively filming a requested clip.
- Device & usage data — app version, device type, and in-app events (for example, a check requested or delivered) used to run and improve the Service.
- Push notification tokens — so we can send you alerts about your checks.
2. How We Use Information
- To create your account and sign you in.
- To match Seekers with nearby Scouts and deliver requested video clips.
- To process payments to Seekers and payouts to Scouts (via Stripe).
- To verify that clips are filmed at the correct location and to blur faces for privacy.
- To keep the Service safe — preventing fraud, abuse, and misuse.
- To send you service messages, including one-time login codes by SMS if you sign in with your phone number.
- To improve features, reliability, and performance.
3. Video, Faces & Location Content
Video clips are filmed of public or partner locations to answer a Seeker's request. To protect bystanders, we apply automatic face blurring to clips. Clips are location-stamped and delivered to the Seeker who requested them. Do not use the Service to film private spaces, harass anyone, or capture people in a way that violates their rights or local law. See our Terms of Service for the rules Scouts agree to.
4. How We Share Information
We do not sell your personal information. We share it only as needed to run the Service:
- Between users, to complete a check — a Seeker's requested location is shared with the accepting Scout, and the finished clip is shared with the Seeker. Limited profile info (such as a Scout's display name and rating) may be shown to the other party.
- Service providers that operate the Service on our behalf, including: Supabase (secure backend & database), Mux (video hosting & streaming), Stripe (payments, payouts, and identity verification), Mapbox (maps), Twilio (SMS login codes), and analytics/notification providers. These providers may only use your information to provide their service to us.
- Legal reasons — to comply with law, enforce our Terms, or protect the rights, safety, and property of users and the public.
- Business transfers — if Let Me Check is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction.
5. Data Retention
We keep information for as long as your account is active or as needed to provide the Service, meet legal and tax obligations, resolve disputes, and enforce our agreements. Video clips are retained to deliver and support your checks and may be deleted on a rolling basis thereafter.
6. Your Choices & Rights
- Location, camera, and notifications — you control these permissions in your device settings.
- Access & deletion — you can delete your account from within the app, which removes your profile and associated personal data, subject to information we must retain for legal, payment, or fraud-prevention reasons.
- Regional rights — depending on where you live (for example, under GDPR or the CCPA), you may have rights to access, correct, delete, or restrict use of your information. Contact us to exercise them.
7. Security
We use industry-standard measures to protect your information, including encryption in transit, secure storage of login sessions on your device, and access controls on our systems. No method of transmission or storage is 100% secure, but we work to protect your data.
8. Children
The Service is intended for adults. You must be at least 18 years old to use Let Me Check, whether as a Seeker or a Scout. We do not knowingly collect information from anyone under 18.
9. SMS & Messaging
If you sign in with your phone number, we send a one-time login verification code by SMS through our provider (Twilio). Message frequency varies — typically one message per login request. Message and data rates may apply. These are transactional messages required to log in; we do not send marketing texts without separate consent. Reply STOP to opt out or HELP for help.
We do not sell your mobile number, and we do not share it with third parties for their own marketing or promotional purposes. Mobile numbers are used only to operate the Service (delivering your login codes) and are disclosed solely to the service providers that send those messages on our behalf (e.g., Twilio). No mobile information is shared with any third party for marketing.
10. International Users
We operate from the United States, and your information may be processed in the U.S. and other countries where our providers operate. By using the Service, you consent to this transfer and processing.
11. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app.
12. Contact Us
Questions about this Policy or your data? Email us at hello@letmecheckapp.com.